Rental Information



Please note that the following terms and conditions of rental are basic conditions and are shown below for information purposes only. When you collect your rental vehicle you will be asked to sign the rental agreement. 

Please read this agreement carefully. If there is anything you do not understand or do not agree with, please ask any member of staff at the place you rented the vehicle from.

GENERAL TERMS & CONDITIONS (Last Updated 10.02.2015)

The renter and the driver have to be in possession of a valid driving licence.
Driving license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an International driving licence.
Please show a valid ID card or passport at time of pick up!
If customers have been in Turkey for longer than six months, they need a driving licence from an EU country to rent a car. Therefore, customers need to present the entry stamp in the passport to rent a car.

RENTAL PERIOD: The minimum rental period is 24 hours.

In Turkey, the following rules apply for the minimum age and possession of a driver's licence:
21 years old/2 years for vehicles in groups Fiat Albea, Renault Clio, Hyundai Accent, VW Polo or similar
25 years old/3 years for vehicles in groups Fiat Linea, Renault Fluence, Ford Focus, VW Golf or similar
27 years old/3 years for vehicles in groups Mercedes B160, Mini Cooper, VW Passat or similar
30 years old/5 years for vehicles in groups Mercedes C180, Mercedes E180, BMW 3,20 or similar


In Turkey, in order to take aproval for deposit , the credit card should be allowed to "mail order" transactions.
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.
To hire one of the following vehicles, customers must present two credit cards issued by two different banks:
Mercedes C180, Mercedes E180, BMW 3,20
We do not accept any prepaid cards or debit cards (Visa Electron) as a means of deposit.


Flexi Tarif: We accept all credit cards from internationally recognised credit card companies - such as American Express, Diners Club, Eurocard/Mastercard, Visa.

Prepaid Tariff: The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Diners Club, Eurocard/Mastercard and Visa. We do not accept any prepaid cards or debit cards (Visa Electron).
The renter must be the owner of the indicated creditcard. The authorised driver details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.
By booking of a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of rental as well as all additional extra fees.
The rental charge(plus any other charges agreed such as, e.g. exemptions from liability, delivery charges, airport charges etc.) plus value added tax in the statutory amount applicable from time to time must, as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.


The prices are inclusive of Limited Accident Insurance and %18 VAT. Limited liability insurance covers the damages on the rented car. If the necessary procedures are completed by the cuatomer such as alcohol and traffic reports by statisfying requested conditions (the vehicle was not driven under influence of alcohol or drugs, the vehicle was not used for load carrying, etc) the maximum liability of the customer is; 

The Customer is only responsible for the following amounts:
EUR 300.- Fiat Albea, Renault Clio, Hyundai Accent, VW Polo or similar
IEUR 500.- Fiat Linea, Renault Fluence, Ford Focus, VW Golf or similar
EUR 1,000.- Mercedes B160, Mini Cooper, VW Passat, Mercedes C180, Mercedes E180, BMW 3,20 or similar 

Top Cover CDW (THW) removes the drivers Non-Waiverable Responsibility in case of damages in tires, windowscreens and headlights.
If Top Cover CDW (THW) is accepted, customer is only responsible for named damages for the following amounts: EUR 0.-


To benefit from more assurances during your trip, please contact our representatives for more information.

Tyre-Glasses-Headlight Insurance: This insurance covers the damages of tyres, glasses and headlight of the vehicle.

Full Accident Insurance: This insurance resets any liability caused by Limited Liability Insurance to ZERO. This extra insurance also offers protection against non-colliding accidents (parking lot accidents) and LF (Tyres, Glasses and Headlight) insurances together without a necessity of obtaining any reports up to a limit of 700 TL.

Theft Protection:It covers renter’s responsibility fort he rental amount of the rented vehicle until the period of insurance claim. This also covers the total amount of the car if and only if the customers returns the original keys of the vehicle.

Additional Third Party Insurance:Third Party Insurance covers the 3rd party damages with a legal limit. This limit would be increased by the customer by paying a daily amount at the counter.


One Way Rental:A one-way fee applies if the drop-off location is different than the pick-up location regardless of the rental period.

International: International One-Way Rentals are not allowed.

Additional Driver:The first additional driver is free of an additional charge if the driver possesses a valid license which meets requirements.

Delivery & Collection: An extra service fee applies for delivery & collection of vehicles.

Baby & Child Seat:An extra fee applies.

Additional Hours: An extra charge of 1/5 of the daily rental charge applies for every hour exceeding original of return time.

Navigation: Navigation is available. Please ask the availability when you are making your reservation.

Fuel Cost: The vehicles are delivered with a full tank and expected to be returned with a full tank by our customers. If the vehicle is not returned with the delivery fuel level, an extra service charge applies beside fuel differences cost.


In below circumstances the insurance becomes void all the damages occured are no longer covered by the insurance.

    If the vehicle was driven by anyone who is not registered on rental agreement.

    Any breakdown or damage caused by the misuse of the vehicle (to drive the vehicle       while overheated, to drive the vehicle on rough roads and damages caused by bad quality fuel, to drive cars with a flat tyre,etc.)

    If the vehicle was driven under influence of alcohol or drugs.

    If the driver does not obey the traffic rules.(if the driver exceeds legal speed limits, crosses during red light, if the vehicle was overloaded or used for load transportation)

    If the vehicle was driven without necessary attention and without necessary precautions. (if the car was not driven with a safe speed during rain or snow, etc. And if the car was not driven with a safe distance to the followed vehicle)

    If the necessary reports are not collected from local authorities without moving the car from the origin of accident.


All vehicles which are supplied with a full tank of fuel should return with full tank at the end of the rental period. Otherwise the cost of the fuel plus a refuelling of 15 Euros charge will apply.


The costs incurred from the cleaning expences of the cars caused by the carriage of hairy pets and the stains & spots caused by wet swimsuits are subject to an extra charge of 40 Euros up to 100 Euros.


Special rated agreements are valid for the agreed duration of rental and for agreed conditions. Tourism Trade Corporation has the right to accept or decline these amendments. If the amendments are accepted; Tourism Trade Corporation has the right to change the rental price:

    If the return date is changed.

    If the return location is changed.

    If the vehicle group is changed.

    If an additional dirver is requested.

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